WHO are we looking for?

CAPTRUST is seeking a Product Associate for the Portfolio Solutions & Trading Division who will support the daily operations of IBOR (Investment Book of Records) maintenance, ensuring the accuracy of data, transactions, and positions for Portfolio Management and other downstream consumers of IBOR data and provide end user support and training for an evolving Portfolio Solutions & Trading Division’s tech stack. This role offers an excellent opportunity to develop your skills within a supportive team environment. Our ideal candidate has a keen eye for detail and a team-oriented mindset, is comfortable escalating critical issues as they arise and ensuring the appropriate parties are involved and are aware of the potential risks. They thrive under pressure and can manage competing priorities. They are great communicators, able to explain operational details and system functionalities to cross-functional partners. They are analytical and detail-oriented problem solvers, constantly learning and applying knowledge to optimize processes, systems, and controls.

Primary responsibilities may include the following, among others:

• Support all aspects of trading tools, including escalation support, data review, and ensuring accurate reconciliation on trades generated by rebalancer tools
• Timely and accurately resolve any reconciliation breaks to maintain the continuity of trading workflows and lifecycle
• Ensure securities are assigned appropriate attributes, corporate actions are processed correctly
• Ensure new clients and accounts are accurately onboarded and configured in the system with appropriate attributes and connections
• Assist in establishing new custodial data feeds
• Conduct training sessions for new users
• Resolve any functionality issues and support requests from end users
• Identify process issues/challenges and drive organizational change through the development of creative and scalable solutions
• Support relationships with custodians, brokers, and other service providers
• Participate in testing new functionality for technology projects
• Work closely with Investment Management, Operations, Portfolio Management, Technology and other CAPTRUST teams

Minimum Qualifications:

• Completion of a four-year college degree: Business Administration, Finance, Economics, or Management Information Systems
• 3+ years of relevant experience in investment operations

Desired Qualifications/Skills:

• Advanced proficiency in using Excel and its various features and functions to manipulate and present data in both tabular and visual (graphical) formats. Familiarity with working with extremely large data sets
• Excellent project management, organization and prioritization skills; ability to manage many time-sensitive tasks simultaneously
• Well-organized, detail oriented and strong verbal and written communication skills
• Hard-working and eager to learn in a highly intellectual, collaborative environment and a desire to help grow an evolving platform
• Ability to work independently as well as part of a team under pressure in a fast-paced and dynamic environment
• Ability to work across multiple geographic regional offices
• Experience documenting business processes and workflows
• Experience working in either a trading or custodial operational/back-office role, working at RIA a plus
• Knowledge of custodian platforms used by RIAs (e.g., Fidelity, Schwab, Pershing)
• Knowledge of trading and rebalancing tools, including Advent, redblack, Black Diamond and Charles River. Knowledge of additional systems (e.g., PowerBi, EZE, Factset, Morningstar) a plus

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include:

• Employee ownership opportunities
• Brick Bonus success sharing program
• Comprehensive health coverage + Virgin Pulse wellness platform
• 401(k) program with a 5% employer match + financial planning for colleagues

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick?

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:

• Ability to build successful, collaborative, and trusting relationships
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
• Inherent desire to give back to our communities and enrich the lives of those around us
• An other-centered mindset
• Integrity through maintaining objectivity

EEO/Diversity Statement:

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law. CAPTRUST makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination. #associate