WHO are we looking for?

We are seeking an experienced and motivated Security Operations Engineer to join our cybersecurity team. This mid-level role is designed for professionals with 3–5 years of hands-on experience in Security Operations Center (SOC) activities, incident response, and network security. In addition to traditional SOC duties, this role will also take ownership of telecom systems and enterprise collaboration platforms, ensuring their availability, security, and compliance. The Security Operations Engineer will play a key role in threat detection, incident handling, and continuous improvement of security processes, while mentoring junior team members.

Security Monitoring & Analysis:

• Monitor, analyze, and correlate alerts, events, and logs from SIEM and other security tools.
• Perform advanced triage and initial investigation of security events to determine severity and business impact.
• Recommend immediate containment and remediation actions, escalating high-severity incidents when necessary.

Incident Response:

• Lead investigations of moderate to complex security incidents, including evidence collection and documentation.
• Contribute to containment, eradication, and recovery activities in coordination with senior engineers.
• Conduct root cause analysis and provide recommendations to prevent recurrence.
• Participate in post-incident reviews and help implement process improvements.

Networking & Infrastructure Support:

• Monitor, configure, and maintain network security devices such as firewalls, switches, and routers.
• Troubleshoot and resolve connectivity and security-related network issues.
• Document and maintain accurate records of network and infrastructure changes.

Telecom & Collaboration Platforms:

• Administer and monitor telecom systems and enterprise collaboration platforms.
• Implement security controls, access policies, and monitoring to ensure platform integrity.
• Investigate and remediate suspicious activities within communication and collaboration environments.
• Partner with IT and vendors to improve reliability, compliance, and resilience of communication systems.
• Provide guidance and training to end users on secure practices.

Threat Detection & Intelligence:

• Integrate threat intelligence feeds into monitoring processes.
• Proactively hunt for indicators of compromise (IOCs) across systems and networks.
• Share actionable intelligence with internal teams to improve detection and defense.

Vulnerability Management:

• Analyze vulnerability scan results, assess business risk, and recommend remediation priorities.
• Work with system and application owners to remediate vulnerabilities in a timely manner.
• Contribute to reporting and dashboards for vulnerability management metrics.

• Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent
  experience).
• 3–5 years of experience in SOC operations, incident response, or network/security engineering.
• Demonstrated experience supporting telecom and/or collaboration platforms.

Desired Qualifications/Skills:

• Proficiency with SIEM tools (e.g., Splunk, Microsoft Sentinel, QRadar).
• Strong understanding of network protocols, routing, and switching.
• Hands-on experience with firewalls, IDS/IPS, and endpoint detection solutions.
• Familiarity with telecom protocols and enterprise collaboration technologies.
• Solid knowledge of incident response processes and playbooks.
• Scripting or automation skills in Python, PowerShell, or Bash are a plus.
• Strong analytical, troubleshooting, and communication skills.

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include:

• Company discretionary bonus.
• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.
• Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.
• Paid time off (PTO) or Paid Sick Leave (PSL)

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick?

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:

• Ability to build successful, collaborative, and trusting relationships
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
• Inherent desire to give back to our communities and enrich the lives of those around us
• An other-centered mindset
• Integrity through maintaining objectivity

EEO/Diversity Statement:

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws. #associate 

This position will remain open until filled.